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Full-time, Office

Operations Executive

Operations
Riyadh
SAR 7000-9000 per month INR

About the Role

Hiring Now – Operations Executive (On-Site, Saudi Arabia)
Company: Hire Heights Co.
Location: Saudi Arabia (Riyadh)
Job Type: Full-Time, on-site
Note: Only applicants who are currently residing within KSA will be prioritized

Are you a detail-driven operations professional with a passion for optimizing performance across retail or entertainment branches?
Unique Concept Entertainment Co. is growing—and we’re looking for an Operations Executive to join us on-site in Saudi Arabia. If you thrive in structured, multi-location environments and are excited to create measurable impact across quality, cost, and team performance—this is your opportunity

What You’ll Do:
  • Monitor day-to-day branch operations, SOP checklists, and quality reports
  • Identify and resolve anomalies across sales, service, and quality data
  • Lead process improvement loops (create → deploy → measure → refine)
  • Cut unnecessary costs (OPEX) and improve performance across branches
  • Coordinate with branch managers, VM teams, and quality departments
  • Conduct staff appraisals and enforce operational excellence standards
  • Track all tasks using Agile principles and tools like ASANA

What You Must Have:
  • 3–5 years in operations (retail, hospitality, entertainment, or similar)
  • Strong experience in reporting, task tracking, and operational audits
  • Bachelor's degree in Business, Operations Management, or related
  • High attention to detail, follow-up discipline, and process thinking
  • Familiarity with Agile methodology is a big plus

What You’ll Work On:
  • Increasing operational efficiency and service quality
  • Preventing single points of failure in processes
  • Enhancing team performance, culture, and alignment
  • Supporting rollouts of new locations or service concepts

To Apply Send your FULL RESUME on WHATSAPP NUMBER: +2 0150 993 69 13
Note: Only applicants who are currently residing within KSA will be prioritized

Requirements

Here are the top 10 important requirements for the Operations Executive position, in order of importance, along with an importance rating (0-10):

1. **Relevant operations experience (3-5 years)**: 9/10 - The job requires a strong background in operations, specifically in retail, hospitality, entertainment, or similar industries.
2. **Strong attention to detail and process thinking**: 9/10 - The Operations Executive must be able to monitor day-to-day branch operations, identify anomalies, and improve processes.
3. **Bachelor's degree in Business, Operations Management, or related**: 8.5/10 - A relevant degree is essential for this role, as it demonstrates a foundation in business and operations principles.
4. **Experience with reporting, task tracking, and operational audits**: 8.5/10 - The ability to track and analyze data, as well as conduct audits, is crucial for this position.
5. **Familiarity with Agile methodology**: 8/10 - While not mandatory, experience with Agile principles and tools like ASANA is a significant plus, as it will facilitate process improvement and task tracking.
6. **Leadership and team management skills**: 8/10 - The Operations Executive will need to lead process improvement loops, conduct staff appraisals, and enforce operational excellence standards, requiring strong leadership and team management abilities.
7. **Ability to work in a fast-paced, multi-location environment**: 7.5/10 - The role requires the ability to thrive in a structured, multi-location setting, with a focus on optimizing performance across branches.
8. **Cost reduction and performance improvement skills**: 7.5/10 - The Operations Executive must be able to identify areas for cost reduction and implement changes to improve performance across branches.
9. **Communication and coordination skills**: 7/10 - The ability to coordinate with branch managers, VM teams, and quality departments is essential for this role, requiring strong communication and interpersonal skills.
10. **Residency in Saudi Arabia (KSA)**: 6/10 - While not a skill or experience requirement, residency in KSA is a priority for the hiring company, and applicants currently residing in KSA will be given preference.

About Metrouo

Metro UO is a leading company in the urban operations sector, dedicated to providing innovative solutions that enhance the efficiency and functionality of urban environments. With a commitment to excellence and sustainability, we have successfully partnered with various municipalities and organizations to improve city infrastructure and services. Our team of experts is passionate about making cities smarter and more livable, leveraging cutting-edge technology and data-driven strategies.

At Metro UO, we value creativity, collaboration, and continuous improvement. We believe that our employees are our greatest asset, and we strive to create an inclusive work environment where everyone can thrive. Join us in shaping the future of urban living by applying your skills in a dynamic and rewarding workplace.

Posted on: May 28, 2025

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Metrouo

Operations Executive

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